WCPSS Google Apps
Google Apps in Education
WCPSS Google Apps
/
/ / / / /
/

FAQs

  1. Can I use Google Apps for all my classroom and student data?
  2. How is my WCPSS Google Apps account different from my personal Google Apps account?
  3. How do I sign in to my WCPSS Google Apps account?
  4. Do I have to use Google Apps?
  5. Why do I keep getting a screen that says I have a conflicting account?
  6. What if I already have a personal Google Apps account?
  7. How can I move my data between my accounts?
  8. Do I need to be on a WCPSS networked computer to access Google Apps?
  9. How do I change my personal Google Apps password?
  10. What browsers are supported by Google Apps?
  11. How do I login to my old, personal "conflicting" Google Apps account?
  12. Is G-mail included in my WCPSS Google Apps account?

1. Can I use Google Apps for all my classroom and student data?

The WCPSS Google Apps domain was not configured to be secure as that would limit teachers and students ability to share certain items publically. Google was launched as a classroom application. Google Apps can process or store, Public, Internal Use Only, and Classwork. Classwork includes items typically printed or electronically distributed to students and handed back in to the teacher. Google Apps is not authorized to store a gradebook, discipline data, PEP, IEP, or other types of student information.

2. How is my WCPSS Google Apps account different from my personal Google Apps account?

Since WCPSS Google Apps is managed by the district, we are able to manage the content that is delivered to our customers. That means that once a service or application is approved for use by WCPSS, it will automatically be made available to our customers. If you log into Google Apps with a Non-WCPSS email address, you will not have access to all of the approved services and applications that are available to WCPSS customers. While using your WCPSS Google Apps account, you will: 

  • NOT have access to your personal files, resources, services and applications that you created/accessed  while using your personal Google Apps account.

  • Need to contact the WCPSS Help Desk if you have forgotten your password.
    NOTE: You cannot use the password recovery tool in Google directly since this is an organizational Google Apps account, not a personal Google Apps account.

3. How do I sign in to my WCPSS Google Apps account?

  1. In any web browser, go to http://www.google.com/a/wcpss.net/ .
  2. Log in with your WCPSS Google Apps username, i.e.jdoe@wcpss.net, and password.

4. Do I have to use Google Apps?

No, you do not have to use Google Apps unless someone you know wants to share a Google Apps document, form, calendar, etc. with you.

5. Why do I keep getting a screen that says I have a conflicting account?

You must have previously created a Google Apps personal account using your WCPSS e-mail address. This personal account has automatically become what is referred to as a "conflicting" account. This is because two accounts cannot be based on the same e-mail address.

View the section on conflicting accounts for complete information on renaming your personal account and moving any organization data from your personal account over to your new Google Apps organization account.

NOTE: You will continue to receive the message about conflicting accounts until you rename your Google personal account or actually delete the account.

6. What do I do if I already have a personal Google Apps account?

Your WCPSS Google Apps account is a new organizational account and will not interfere with your use of your personal Google Apps account. However, if you used your WCPSS e-mail address when you created your personal account previously, your personal account has automatically become what is referred to as a "conflicting" account. This is because two accounts cannot be based on the same e-mail address.

View the section on conflicting accounts for complete information on renaming your personal account and moving any organization data from your personal account over to your new Google Apps organization account.

7. How can I move my data between my accounts?

Technology Services cannot help you move data from your personal Google Apps account. The department has access only to those accounts owned by the district, the Google Apps organization accounts. View additional information on moving data from your personal account for more information on how to move data from your Google personal account to your WCPSS Google Apps organization account if needed.

8. Do I need to be on a WCPSS networked computer to access Google Apps?

No. You can go to the WCPSS Google Apps URL http://www.google.com/a/wcpss.net/ or http://www.google.com and sign in with your WCPSS Google Apps username and password.

9. How do I change my personal Google Apps password?

View the instructions Google provides for changing your password.

10. What browsers are supported by Google Apps?

Chrome is Google's preferred browser. Chrome, Firefox and IE8 are approved for use in WCPSS. IE8 is not supported by Google for use with Google Apps.

11. How do I login to my old, personal "conflicting" Google Apps account?

If you have already renamed your personal Google Apps account and you don't remember the new username or what your password is, you'll need to use Google's recovery assistance to determine the username and/or password.

If you haven't renamed your personal Google Apps account, you can login using your new "temporary" username and your "old" password.

  • If you originally created the account using jdoe@wcpss.net, your new "temporary" username is jdoe%wcpss.net@gtempaccount.com.

If you haven't renamed your personal Google Apps account but want to do so at this time, view Google's conflicting accounts information for complete details.

12. Is G-mail included in my WCPSS Google Apps account?

No. G-mail in not included in WCPSS Google Apps accounts.

 

 

 

Last Updated: July 1, 2015